Privacy Policy

CPD Pro's Privacy Policy
Rajeev Shah
Updated 1 year ago

 Date of Last Revision: April 19, 2020 

We are committed to your privacy and security.  We have prepared this document to provide you with information about the data we collect and how it is managed.


When someone visits this site we collect standard web server log information and details of visitor behaviour patterns.   

We do this to find out things such as the number of visitors to the various parts of the site.  It is not collected in a way which identifies anyone, nor do we attempt to find out the identities of those visiting our site.

We will not associate any data gathered from this site with any personally identifying information from any source.

If we do want to collect personally identifiable information through our website, we will be up front about this, such as during the registration process when you first create an account.  

We will make it clear when we collect personal information and will explain what we intend to do with it.

When you place an order with us

When you start the checkout process on our website, the order is processed by our 3rd party payment processor, Stripe.

The payment processor will then collect all the necessary information to complete the transaction such as your address and credit card details.  

They then send us a notification with your contact details but do not include any credit card information or other sensitive payment data.

Where are your systems?

Our systems are based in Berkshire, England and Dublin, Ireland and are built on top of Amazon Web Service’s (AWS) cloud infrastructure.

AWS operate a number of highly secure facilities worldwide and have a strong commitment to security.  Please see for further information about the compliance programs relating to the underlying infrastructure.

Data is never transferred outside of the European Economic Area (EEA).

Use of cookies and local storage

Cookies are small text files that can be stored on your computer by websites that you visit.

They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of a website.

Other technologies also store content on your machine (e.g. Adobe’s Local Shared Objects or the web storage feature of HTML5) and must comply with the rules.

We work hard to ensure any cookies we set, or allow to be set, do not threaten your privacy.

There are three categories of local storage used by this site:

  • Cookies essential for the operation of the website.
  • Cookies for anonymous usage analytics.
  • Cookies for social media.

What are first and third party cookies?

Websites usually work in conjunction with other websites for services or content. 

For example, on our home page we display our Twitter feed.  The content for this is actually rendered by Twitter directly and embedded on the page, even though that is largely transparent to the visitor.

When a site you are directly visiting sets a cookie this is known as a first party cookie.

When content is embedded from another site they may also set some cookies, these are third party cookies.

Cookies we set

First Party Cookies

Name Purpose Expiry Anonymous
PHPSESSIONID Session ID set by our content management system. Session Yes
__utma Used by Google Analytics.Tracks the number of times has been visited, when the first visit was and when the last visit was. 2 years Yes
__utmb Used by Google Analytics.Works with __utmc to determine the length of stay. 30 mins Yes
__utmc Used by Google Analytics.Works with __utmb to determine the length of stay. Session Yes
__utmz Used by Google Analytics.This cookie provides information to GA about how you found this site (e.g. which search engine, what keywords, etc.) 6 months Yes

Third Party Cookies  Domain:

The home page includes a Twitter widget that shows Tweets made by, to or about CPD Pro.

Name Purpose Expiry Anonymous
guest_id Allows Twitter to identify associations between its members (e.g. people who looked at CPD Pro also looked at...). 2 years Yes
_twitter_sess Session identifier Session Yes
external_referrer The ID of the site sending traffic to Twitter 1 day Yes
tz_offset_sec The number of seconds to shift the timestamp data in a Tweet so it displays correctly. Session Yes
__utma Used by Google Analytics.Tracks the number of times has been visited, when the first visit was and when the last visit was. 2 years Yes
__utmb Used by Google Analytics.Works with __utmc to determine the length of stay. 30 mins Yes
__utmc Used by Google Analytics.Works with __utmb to determine the length of stay. Session Yes
__utmv Used by Google Analytics in the preparation of custom reports. 1 day Yes
__utmz Used by Google Analytics.This cookie provides information to GA about how you found this site (e.g. which search engine, what keywords, which marketing campaign, etc.) 6 months Yes

Additional cookies may be present if you are also a Twitter member and signed in.  These are not shown here as they will be set according to  Twitter's Privacy Policy.

How do I disable Google Analytics?

Although it's not currently possible to switch of Google Analytics for specific sites, you can disable it for all of the sites you visit.

Please see for more information.

How do I discover what cookies are being set?

In order to discover what cookies are being set you will need to access the relevant screen from your browser. has instructions for many popular browser types.

For questions or concerns, please contact us at:

CPD Pro is a trading name of Dental CPD Services Limited, a company registered in England and Wales under number 07514713 and registered with the Data Protection Registrar under number Z360107X

You may contact the Data Controller by clicking  here

You may also contact us by post at Dental CPD Services Limited, 78 York Street, London, W1H 1DP.

Collecting Information

Your CPD-related information

Information related to your CPD activity is kept confidential at all times. 

  • If you choose to enable the feature, we will update your eGDC database automatically once each day at around midnight.
  • If you choose to enable the feature, we will post on your Facebook, Twitter and or LinkedIn profiles whenever you complete a module.
  • Posting to the eGDC and to social networks are completely independent of each other and enabling one does not imply enabling of the other.

    CPD Pro is not affiliated with Facebook, LinkedIn, Twitter or the GDC

    Your non-CPD information

    When you visit CPD Pro's Website you provide us with personal information you knowingly disclose to us and website interaction information collected by us. We request information from you (which may include name, GDC number, email address, and when necessary, credit card information) when you register for the website, make purchases, request to receive communications, or participate in a promotion or other website feature.

    In order to better understand your preferences and better serve you, we may combine information you give us online with other information from CPD Pro sources, transactions and communications. This may include data from the Website, CPD Pro apps, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. 

    If you choose to use our invitation tools to invite colleagues to our website, we will ask you for information needed to send the invitation, such as your colleagues' email addresses. We will then invite your colleagues in your name to join the website. CPD Pro stores certain information to send invitations and reminders and to track the success of our referral program.

    Using Information 

    We may use the information we collect to:

  • Operate, provide, improve and maintain the website
  • Send you administrative messages and information about CPD Pro in which we believe you may be interested
  • Customise and/or personalise your communications and general experience
  • Better respond to your customer service inquiries
  • Communicate with you about your purchase, account information or customer service needs
  • Communicate with you about our products and events, and for other promotional purposes
  • Improve our business
  • Administer contests, promotions, surveys or other website features

  • Sharing Information for CPD Pro Business

    For the purpose of operating our business, we may transfer information between CPD Pro and our preferred service providers who use that information only to conduct CPD Pro business. For example, they may handle CPD Pro's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature (e.g. partner-provided CPD download or an offline course registration) and in that case will notify you before you give your information. We provide our preferred service providers only with the information they need to perform their services and work with them to protect your information.

    We may provide your information to CPD Pro wholly-owned companies and affiliates, which may be outside the UK. 

    We may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property or safety. We may share information to prevent illegal uses of the website or violations of the Terms of Use, or defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

    Sharing Information with the Website Community

    By becoming a member of the website, you agree to share a basic amount of information with the rest of the community, including your username, city location, profile picture and certain other basic information. In order to participate in all of the additional website features and community and sharing activities, you will have to change your privacy settings to share more information, including all your User Generated Content, your profile page and all your activity on the website.

    You may change your profile information and privacy settings or deactivate your account by logging into your account and accessing “Account”. CPD Pro is not responsible for the actions of other users or the circumvention of any privacy settings or security measures on the website. You post User Generated Content at your own risk. Therefore, please be mindful of what you post, because it may become publicly available on the website or otherwise. Even after account deactivation, copies of your User Generated Content previously posted may still be viewable in activity feeds, in other areas on the website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content. After account deactivation, CPD Pro may keep information and content in our backup files and archives.

    Any published activity feed about you on the website will be made available to other website users. Your website activity will also be made available to social platforms, such as Facebook and Twitter, but only if you choose to select that option. Please read the privacy policies of those social platforms, because your CPD Pro website activity published on those platforms will no longer be governed by CPD Pro's Privacy Policy.

    Protecting Your Information

    We use a variety of security measures, including encryption and authentication tools to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, CPD Pro cannot guarantee 100% the security or confidentiality of the information you provide to us. We do not assume any liability to third parties whose information you include on the website, or which you post in any User Generated Content. To help maintain the security of your CPD Pro account, please keep your password secure.

    Unsubscribing, Removing or Modifying Your Information

    Even if you remove your User Generated Content or terminate your CPD Pro account, copies of your User Generated Content may still be viewable in areas displayed outside your profile, in activity feeds, in other areas on the website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content.

    We want to communicate with you only if you want to hear from us. If you prefer not to receive information from CPD Pro or would like to update or change your personal information or preferences, follow the instructions below. However, CPD Pro may send you service-related announcements from time to time through the general operation of the website or by email.

    Registration Information, Email and Other Subscriptions

    To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. Be sure to include your first and last name and account email address in the 'message' box.

    Mobile Messaging

    To unsubscribe from SMS, MMS or other mobile messaging, please follow the instructions in the messages you receive.

    Communications in Progress/Sales and Service Information

    Please note, if you have unsubscribed from any CPD Pro communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

    Children's Privacy

    We do not knowingly collect or solicit personal information from children under 13.

    International Users

    This website is operated, in whole or in part, from the United Kingdom. By using this website, regardless of where you live in the world, you consent to have your personal data transferred to and processed in the United Kingdom, and allow CPD Pro to use and collect your personal information in accordance with this Privacy Policy.


    CPD Pro may contain links to other websites. We are not responsible or liable for the privacy practices of other websites. This Privacy Policy only applies to information collected by CPD Pro.

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